Target

I placed in order on the Target App for customer in store pickup. It was a relatively large order with a lot of small items and when my son brought the bags home I noticed several items were missing. I promptly called the store and spoke with Kathy in customer service. She was very kind, professional, and patient with me as I named each item off the receipt missing from the bags. She called shortly thereafter to follow up and let me know the missing items were ready to be picked up and even added a $5 gift card for the inconvenience of making the second trip to the store. Accidents happen, and my son should have checked before leaving the store, but I really appreciate her follow through and attentiveness to make the order right! Target is lucky to have a customer friendly team member like her. Thanks Kathy! Rachel

This review is souly only for the Target Optometrist. If I can give them a negative 5 I would. After informing them they made the glass prescription wrong. They said. "Get use to it...." what makes it worse. The demeanor of these young workers. I felt like their was no care in the world. When we first came in. Everyone was chatting and we were disturbing them. When we went back weeks later to explain it has not got better. They said it wasn't their fault. You would figure they would re try the vision test to see if they were wrong. They brushed us off. This place is not a go to place. Go to a place where it's specifically an Optometrist place. Not a fast in and out store within a store. If you can avoid this place please do. Selection is sub par. The lack of customer service. And the follow up was poor. Now we are stuck with cruddy glasses. If you end up here. GOOD LUCK! To the young individuals who are chatty among themselves. I hope they transfer you to a different department. Where you don't have to help actual humans. Target I hope you receive this!